Certification is an independent evaluation of a product, process or service. It gives stakeholders such as customers, employees, owners, consumers, citizens, grassroots organizations, media etc., and proof that a competent and independent individual has reviewed the organization or company. This has some of the following advantages: Transparency, security, effectivity and process optimization, motivation, access to markets and customers.
Bureau Veritas’ independent subsidiary, Bureau Veritas Certification Denmark A/S, offers a wide range of certification services including quality, environment, work environment, security, social responsibility and product certification. Bureau Veritas Certification Denmark A/S is a world leading certification company, and we are accredited by more than 30 different accreditation bodies such as DANAK (Denmark), UKAS (UK) and ANAB (USA). With more than 60 accreditations we deliver verification services and accredited certification locally in the individual countries.
(Note that the above list contains more schemes than mentioned).
A report must be filled in according to the requirements and rules that apply to the specific standard or product and also follow the rules around: Code coverage scope, time allocation, that the deviations are answered and accepted correctly.
If one or more of the requirements are not followed, the report cannot be verified and will be rejected followed by a message sent to the auditor, who will be told to fix errors and omissions. The reports are verified by approved file reviewer, who are trained for case review within one or more specific standards/products and have not been directly involved in the audit/verification process themselves.
The purpose with this introductory key verification is to get familiar with your company. We review your systems focusing on compliance with the system requirements. At the same time, we do a review of your documents in order to evaluate whether the documentation of your management system meets the specific requirements of the standard. Finally, the management’s evaluation and internal audits are reviewed. Then you will receive an evaluation of, and the answers to, whether you are ready for the key verification.
In the key verification the management system is carefully looked at, so that it ensures, that the system meets the obligatory standards and requirements that are in the standard for which certification is sought. We look at the implementation of the system through the entire company and find any possible bottlenecks and risks, so that these can be brought into the audit programs. All key verifications are opened and ended with a meeting with the management. At the final meeting the management will get a summary of the audit in order to get a clear picture of what the audit report is going to contain. After this the following auditor develop an audit report to the management. The report will contain strengths, improvements and any possible deviations. Any deviations must be closed before the certificate is issued.
The certificate will be issued when the company comply with the requirements of the standard, and any deviations are closed with corrective actions. The certificate is valid for three years if the system is being complied with. The certificate will state which scope the company is audited for, which standards and when the certificate expires. Is the company is audited according to the same standard on different sites, this will also appear in the certificate. All deviations, audit reports and certifications can be found in our online system, Maestro.
Once you have received the certificate and have started to make internal audits so that the system is maintained, you are doing well. To be sure that the system is maintained, we come to visit either once a year or every six months – whatever suits you the best. On the visits we review whether your company still meets the requirements of the standard. These maintenance visits are not as comprehensive as the key verification itself.
At the end of a certification period we do a re-certification which is similar to the key verification. There will again be a review of the documents and a thorough review of the management system. The re-certification audit will form the basis for the new certification, and the certificate is then issued once again.
If you are already certified by another certification company, we can easily take over your certification. In that case we will review your current certification by visiting your company and assess audit reports and deviations. Based on this, a new certificate from Bureau Veritas Certification Denmark A/S, which has the same expiry date as your old certificate, can be issued. In addition to this we make sure to maintain the certification cycle you were in before you switched to Bureau Veritas Certification Denmark A/S.
When using Bureau Veritas Certification Denmark A/S and the marks from accreditation bodies, customers must comply with the following rules and guidelines, that are provided upon certification, including the requirements in the general terms of conditions for certifications services.
It has to be perfectly clear what has been certified. The mark from Bureau Veritas Certification Denmark A/S or the mark from an accreditation body may not be used on a product or a product packaging that is seen by the final consumer or which may otherwise be interpreted as a designation of product conformity.
Protection of impartiality
“One of the core values in Bureau Veritas, which is also a central element in our Code of Ethics, is impartiality. It is therefore essential for Bureau Veritas Certification to carefully handle all of the potential conflicts of interests in order to ensure objectivity of the audits and certification services at Bureau Veritas.
This is important for protection of the objectivity and brand of Bureau Veritas Certification as well as securing customer satisfaction and compliance with accreditation rules and supervisors.
Bureau Veritas Certification has defined and maintained a strict policy of impartiality and closely controlled this through both internal and external impartiality committees, which are established worldwide.”
Bruno Ferreyra, Executive Vice President – Bureau Veritas Certification Holding SAS.
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