Root Cause Analysis (RCA) - In English

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Root Cause Analysis (RCA) is used, among other things, to improve product quality, minimize safety risks, and meet the requirements of a company’s many stakeholders.

RCA helps organizations identify the underlying causes of nonconformities and potential risks, enabling the implementation of preventive risk management and corrective actions that can prevent problems from occurring or recurring.

There are requirements to document root cause analyses when identifying corrective actions for incidents and nonconformities related to, for example, regulatory requirements or management system standards. Well-documented root cause analyses also make it more transparent for decision-makers when assessing nonconformities, potential risks, and opportunities for improvement.

target audience

Problems and opportunities for improvement exist in all organizations. The RCA training is aimed at those who work with, for example, quality, environment, occupational health and safety, compliance, and continuous improvement in practice – in any industry.

Systematic root cause analysis is fundamental for individuals working with management systems, but it is also an important tool for others in the organization who work with continuous improvement.

content

The course is based on Lean tools, and includes a review of RCA methods as well as, importantly, practical exercises and group work, giving you the opportunity to translate theory into practice and exchange experiences with other participants.

To increase the value of the course, it is an advantage if participants bring examples of their own nonconformities, which can be used to identify the underlying causes. In addition, participants are advised to bring the standard they are certified against, so that we can ensure that the root cause analysis of their own case complies with the requirements of the relevant standard.
 
 
Course content:
 
  • Why root cause analysis, including its link to management systems
  • What are the benefits?
  • The difference between corrective and preventive actions
  • Organizational maturity in relation to the use of root cause analysis
  • The PDCA cycle – the foundation for continuous improvement

Tools:

  • 5xWhys – including the 5xWhys questioning technique
  • Fishbone analysis
  • Pareto analysis
  • 8D – problem solving in eight disciplines
  • A3 report – step by step

Validation of the effectiveness of the root cause analysis and corrective actions.

Pitfalls and considerations that lead to success:

  • Prioritization matrix
  • Action plans and follow-up
  • Brief introduction to performance management (SMART)

Course dates

Start dateend datelocationDurationpriceorder
November 2, 2026November 2, 2026Kgs. Lyngby1 dayDKK 5800,- (ex. VAT)BOOK TRAINING

Course material will be sent to you by email before the course. If you wish to have the material in printed form, please remember to print it before the start date. All exercises will be provided 
during the course.

All mentioned prices are ex. VAT.

Other courses:

Contact our training department