OTD Packing Service ApS - ISO 9001
Case studies

OTD Packing Service ApS can now document their quality with ISO 9001:2015

| december 2, 2019

A couple of years ago, OTD Packing Service ApS decided to take the first step towards an ISO 9001:2015 certification. The small family-owned business from Møn saw it as an obvious choice in pace with the focus on their core business: to produce, install and pack items within medical, electronical and audio industry.

”We invited tenders from various certifying bodies. After visits from three companies, we were convinced that we should choose Bureau Veritas. It means something for us that the name and the logo are known globally, and naturally also that the employee who visited us seemed consistently competent,” tells Yvonne Danielsen, OTD Packing Service ApS.

When the company received its ISO 9001:2015 certificate in November 2019, there was no doubt in their minds that it was the right decision to be certified according to the international quality standard. OTD Packing Service ApS can now document their quality, and their way to the goal has been an instructive process.

”During the certification process, we went into corners of our business, which we had actually not been particularly aware of earlier. Processes and business procedures were scrutinised, and we discussed, described and allocated responsibilities during the months we worked through it all, ” says Yvonne Danielsen.

OTD Packing Service ApS wanted a general competence boost and as the company also faced increased demands from authorities and customers regarding production and documentation, the decision to work towards an ISO 9001:2015 certification was made.

”The structure incorporated in the company through the certification has enabled us to live up to demands from authorities and customers, and thus we can welcome new customers. With our ISO certification we now have some tools which in our opinion are important for companies who want to be sure their products are handled professionally and competently, ” tells Yvonne Danielsen.

The numerous advantages of the ISO 9001:2015 standard make OTD Packing Service ApS want to start more certification processes, and if you ask about the future of the company there is no doubt that more ISO certifications are on their way.

”In connection with the implementation of ISO 9001, we thought a lot about ISO 13485, and therefore we are practically already in the process of working towards an ISO 13485 certification of medical equipment. We will definitely chose Bureau Veritas for the final certification again,” says Yvonne Danielsen.

About OTD Packing Service

Tommy Danielsen established OTD Packing Service ApS 25 years ago. Today the family-owned company from Møn focuses on producing, installing and packing items within the medical, electronical and audio industry with the assistance of 19 full-time employees and approx. five temporary workers.

About the ISO 9001:2015 standard

The international standard of quality, ISO 9001:2015, helps companies meet increased demands from customers and authorities by implementing streamlined processes and improve operational efficiency. Thus, the ISO 9001:2015 standard is an appreciated quality stamp in the customer dialogue.

About the ISO 13485:2016 standard

The international standard of medical equipment, ISO 13485:2016, specifies the demands to quality management systems, which can be used by an organisation involved in one or more stages of the medical industry including design, development, production, storage and distribution, installation, service, etc.